Definition Of Control

Control may be defined as the process of analysing whether actions are being taken as planned and taking corrective measures to make them conform to the plan of action. Control is the essence of good management. It is concerned with ascertaining that planning, organising and directing functions result in attainment of organisational objectives. In fact, control precipitates bad decisions and their consequences and restores effectiveness and efficiency. It is a continuous process which helps a manager to get the performance of his subordinates correspond to the standard fixed. It also defects the variations as soon as they occur and takes corrective steps to prevent them in future.

According to Henri Fayol: “Control consists in verifying whether everything occurs in conformity with the plan adopted, instructions issued and principles established.”

The control function of management involves determining what is to be accomplished (the standard); what is being accomplished (the performance), and, if necessary, applying corrective measures so that performance takes place according to plans i.e. in conformity with the standard.

In other words controlling involves:

a)     Knowing exactly what work is to be done as to quantity, quality and time available

b)     Checking whether work has been or is being carried out with the resources available, within the time available, at a reasonable cost and in accordance with the required standard of quality

c)     Analysing deviations, if any, from the planned targets and standards to ascertain the causes thereof

d)     Adopting remedial measures to correct the deviations, and

e)     Suggesting revision of plans and targets, if necessary.

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